Shipping Locations
We currently ship exclusively within Malaysia.
Shipping Methods
All orders are shipped via our trusted courier partner, Awesome Group.
Shipping Costs
We offer a flat rate shipping fee of RM20 for all orders, regardless of the order size or weight.
Delivery Timeframes
Estimated Delivery Time: Orders are typically delivered within 3 – 7 working days.
Handling Time: Orders are processed and shipped within 1 – 2 working days after the order has been placed.
Order Tracking
Customers can call in to check the status of their orders. Please contact us at +604-2626261 for tracking information.
Shipping Restrictions
We do not ship to PO boxes. Please provide a valid street address to ensure successful delivery.
Lost or Damaged Items
In the event of lost or damaged items during shipping, please refer to our Returns & Refunds Policy for further details.
Customer Responsibilities
Customers are responsible for providing accurate shipping information. Please ensure that your shipping address and contact details are correct to avoid any delays or issues with delivery.
Special Instructions
There are no special instructions or additional information regarding shipping and delivery at this time.
If you have any questions or need further assistance, please contact us at:
Email: contact@blueoceanmy.com
Call: +604-2626261
We are here to help and ensure that your shopping experience with Blue Ocean Wine House is smooth and satisfactory.